Introduction to Teleplex™
Teleplex is a complete computer-based telephony system for small organizations
with only a few agents (operators) to medium organizations with a several
hundred agents. In addition to handling both inbound and outbound Call Center, Contact
Center, and Help Desk needs, Teleplex is also a perfect solution for IVR applications
of any size.
For an introduction to the various features of Teleplex, click on one of the sub-topics
on the left under "Learn about Teleplex".
Teleplex
was designed from the ground up as a complete Computer Telephony Integration
("CTI") system, providing PBX, IP-PBX, ACD, Predictive Dialer, Call Recording,
Interactive Voice Response, other features all in a single, integrated, affordable,
turnkey solution.
Teleplex
is built with commodity PC and telephony components, which lowers the cost and does
not lock you into proprietary hardware.
Teleplex
is a mature and highly stable product based on our 20 years in the CTI business.
All of our customers run their businesses with our systems, so it has to be
reliable.
Teleplex
is a 100% CompuTools-developed product that was created in our Tokyo office. It
is fully internationalized, and currently available in English and Japanese. Other
languages available upon request.
Teleplex
is infinitely easier to set up and manage than products that claim to have the same
features.